Cancellation & Refund Policy
Clear instructions for booking changes and refunds
Because EzyGo is a discovery and comparison platform, bookings are executed directly with our verified travel partners (e.g. Skyscanner, Yatra, Agoda, Booking.com, redBus, IRCTC partners).
How to Cancel or Request a Refund
- Locate the confirmation email received when you completed your booking.
- Identify the booking reference number (PNR or booking ID) and partner support portal.
- Visit the partner portal directly to initiate cancellation in accordance with airline/hotel/rail cancellation tariffs.
- Refunds are credited directly to your original payment method by the issuing provider.
Need assistance identifying your booking provider?
Contact our helpdesk at support@ezygo.co.in with your transaction details and we will direct you to the appropriate provider helpline.